We are a Customs Broker in Yokohama.
Based on our know-how, network, and experience,
we provide diversified solutions to our clients.

More information


ING Japan Ltd. is a Customs Broker that provides support for trading and logistics operations.

For example, if you find yourself in situations like:

" I want to send goods abroad, but don't know what to do…"

" My shipment arrived in Japan, what do I need to do?"

As a Customs Broker, we offer personalized solutions and assistance in English.

Consult us for your Import and Export shipments and projects.

Our Strenghts

One-Stop Service

We are reliable, fast, and supply our customers with meticulous and consistent service tailored to their needs.


Throughout the years, we have built knowledge regarding General Import/Export Goods, US Military Cargo 380 and 381 form, Heavy Cargo, Household Goods and Personal Effects, among others, and we are able to offer you our experience and flexibility.


Support System

For those starting trading business and for those already experienced, we have a dedicated and knowledgeable staff. We also assist English speaker customers.

Application Flow

① Contact Us・Estimate

First step is to contact us about your shipment. We will analyse your cargo and conditions and offer you quotation for our services.

②Contract Agreement

Once quotation is agreed upon and we are able to accept your cargo, we will need your power of attorney for customs clearance purposes.

Export: Vessel Schedule Information
Import: Cargo Delivery Information

For Export: Vessel/Flight schedule is confirmed.
For Import: Delivery date for cargo is confirmed.

④ Customs Declaration

ING Japan will declare shipment at Customs House.

Export: Vessel Sailing/Flight Departure
Import: Delivery of cargo

For Export: Vessel/Flight departures from Japan.
For Import: Cargo is delivered to designated place.


What is customs clearance?

In accordance with the Japanese Customs Law, you must obtain Customs permit for import and export of cargoes.
When exporting or importing cargo from/to Japan, Customs clearance and Customs permit is required.

What is a Customs Broker?

Customs brokers in Japan are licensed companies by the Customs and Tariff Bureau, which is an internal bureau of Japan’s Ministry of Finance.
The main task is to carry out a series of procedures on behalf of the importer / exporter and to conduct the import / export declaration on behalf of the customers.

More information


1 minute walk from Exit 3 of Bashamichi Station on the Minatomirai Line
5 minute walk from Exit 9 of Kannai Station on the Yokohama Municipal Subway
5 minute walk from the south ticket gate of Sakuragicho Station on the JR Keihin Tohoku-Negishi Line